Request Information
MyShipMatrix
Rating Tool & Dashboard
  • Solutions
    • Customer Experience
    • SMx Distribution Services
  • Applications
    • Enterprise
    • MyShipMatrix
  • Customers
  • News
    • Media Coverage
    • Press Releases
  • About Us
    • ShipMatrix Team
    • Careers
  • Solutions
    • Customer Experience
    • SMx Distribution Services
  • Applications
    • Enterprise
    • MyShipMatrix
  • Customers
  • News
    • Media Coverage
    • Press Releases
  • About Us
    • ShipMatrix Team
    • Careers

ShipMatrix Team

ShipMatrix helps Industry leaders optimize their shipping operations and improve their customer experience. Partner with the best and find your own solution with ShipMatrix.

ShipMatrix, started in 2000, was the first to help shippers leverage the billions in information technology being spent by the parcel carriers for improvement of their own shipping operations to reduce cost and improve service to their customers.

ShipMatrix is staffed by people who played a critical role in the successful startup of RPS (now FedEx Ground) and have influenced many of the changes in the parcel industry including guaranteeing the ground service in 1998.

In addition, it was the first to expose that the carriers were billing shippers for manifested but not shipped parcels. ShipMatrix team can take credit to have saved billions of dollars for shippers from such changes in the parcel industry.

Contact Information


Address

181 Thorn Hill Road, Suit 100

Warrendale, PA 15086

Email

info@shipmatrix.com

Phone

(724) 934 - 9400

Fax

(724) 934 - 1490

Meet the Team

Satish Jindel

President

Satish has 30 years’ domain industry experience  and was a key founding member of RPS, now FedEx Ground. In 2000, Satish founded ShipMatrix, the first company to help shippers leverage billions of dollars invested in IT by carriers to optimize operations and technology to reduce transportation spend and enhance customer experiences. He has three masters’ degrees, including an MBA from Wharton.

Robert Persuit

Sr. Director of Business Development

Robert brings 40 years of transportation experience to ShipMatrix, which includes 15 years in parcel carrier operations management at UPS, RPS/FedEx Ground, and Emery Worldwide Airline (USPS Contract). With ShipMatrix, Robert has helped companies with transportation budgets of $250k – $1B optimize their spending.

Karen Miller

Manager, Business Development

Karen’s career in the transportation industry began with RPS, which eventually developed into FedEx Ground.  She has 20 years of sales experience in helping customers gain better visibility into their parcel spend and improving their customer experience.

Josh Galbraith

Manager, Business Development

Josh has over 20 years working for UPS. His experience includes parcel carrier operations and sales. He has worked with customers of all sizes from small-medium to major corporations. His primary focus was as a business consultant to help improve processes, reduce costs and share best practices.

John Reitter

Database Manager

John has 25 years of managerial and hands-on experience creating and implementing innovative technology solutions with expertise in database design and administration, IT infrastructure, software performance assessments, EDI, Business Intelligence, and Quality Assurance.

Mark D'Amico

Consultant

Mark has extensive experience with data analytics, evaluating RFP bid proposals and network optimization for clients in North America, Europe, and Asia. He also leverages ShipMatrix’s database of billions of parcels to provide OTP for UPS, FedEx, USPS, and other carriers to media. Mark has an M.A in Economics and is an adjunct professor of Statistics.

Deepthi Kottari

Consultant

Deepthi has 10 years of experience in developing Business Intelligence (BI) and Data Analytics solutions. She works closely with customers in their on-boarding, solutions design, custom development, financial analytical reporting, and rating solutions. She has a Master’s Degree in Data Analytics.

(724) 934 - 9400

SJ Consulting

Solutions

Customer Experience

SMx Distribution Services

Applications

Enterprise

MyShipMatrix

Customers

SMx News

Media Coverage

Press Releases

About Us

ShipMatrix Team

Careers

Request Information
MyShipMatrix
Rating Tool & Dashboard