About ShipMatrix

ShipMatrix, started in 2000, was the first to help shippers leverage billions of dollars in IT spent by FedEx, UPS and U.S. Postal Service to improve their shipping operations to reduce cost and improve service to their customers.

ShipMatrix is staffed by people who played a critical role in the successful startup of RPS (now FedEx Ground) in 1985, then helped FedEx acquire RPS in 1997, and also provided the last mile delivery idea to the Postal Service in 1991 which was introduced to shippers in 1999 as Parcel Select service.

ShipMatrix team has influenced many changes in the parcel industry including ground service guarantee in 1998. In addition, it was the first to expose that shippers were getting billed for parcels manifested but not shipped. It resulted in changes in carriers billing practice whereby FedEx was the first to invoice after delivery and now UPS is doing the same, effective January 2021.

ShipMatrix team has saved billions of dollars for shippers from influencing such industry changing events with our unmatched industry expertise.

Quick Facts


Over $5 billion in annual parcel spend processed


Over 1,200 active EDI interfaces supported


Parcels shipped from over 90,000 shipping locations


94 % customer retention, saving shippers billions

Sister Company - SJ Consulting Group

A sister company of ShipMatrix, SJ Consulting Group, Inc. focuses on providing strategy, marketing, pricing, merger and acquisition, and operational advice to businesses within the transportation and logistics industries. Through our partnership with SJ Consulting, in addition to our software solutions, we can provide detailed strategic analysis to clients including but not limited to transportation cost impact scenarios and DC relocation. To learn more about SJ Consulting Group, please visit the website at www.jindel.com.