Make smarter, faster decisions to boost the performance of your shipping operation, save money, and delight your customers. ShipMatrix turns your shipping data into reports that give you full visibility of your shipping operation. Reports include avoidable cost savings, on time performance, lost and damaged packages, and many more.
Invoices can be formatted in dozens of different ways. ShipMatrix applications process invoices from a variety of carriers and service types into a format and reporting system that is quick to access and easy to understand.
Be confident that you are not paying for shipping charges of other companies, for parcels that never got shipped, or duplicate charges for the same parcels. ShipMatrix line item rating compares your invoices with your contracts at charge level to ensure you are being billed at the rates you negotiated.
Improve your customers' experiences by providing better communications, via email or SMS, regarding delivery expectations. ShipMatrix offers the best ability to predict delivery dates and provide delivery times. We have decades of hands-on experience in the parcel industry and understand how exceptions will or will not impact the expected delivery date.
Streamline the process and find the best discounts with ShipMatrix's carrier RFP support. We can help with both preparing your RFP as well as analyzing your offers. Receive detailed analytical comparisons of your offers across multiple service types to help you find the best fit for your shipping operation.
ShipMatrix offers cloud services for small businesses. ShipMatrix servers are reliable, secure, fast, and customizable. Feel safe knowing where your data is stored and that a ShipMatrix data center specialist is available for support.