Visibility and Analytics
ShipMatrix's shipment visibility and analytical capabilities are unmatched in the industry. Make smarter, faster decisions to boost the performance of your parcel shipping operation.
Order Capture & Cleansing
- Multi Source Capture: Efficiently and accurately capture orders from multiple sources.
- Reliable Benchmarking: ShipMatrix provides shippers the opportunity for reliable benchmarking and insightful analysis.
- Improve Efficiency while Reducing Risk: Options to setup processes to refine and validate data. This ensures that the shipper has the accuracy and completeness of the captured data.
Tracking / Predictive ETA
- Visibility and Transparency: Proactively manage exceptions and respond to delays or issues as they arise. With tracking capabilities, shippers can have real-time visibility into the status of their shipments.
- Improved Customer Satisfaction: Customers appreciate transparency and being kept informed about the status of their packages. Provide accurate and timely information to customers about the status and ETA of their shipments.
- Operational Efficiency: The ability to track shipments and receive proactive alerts for delays or issues helps shippers optimize their operations and reduce costs.
- Predictability and Planning: By using predictive ETA, shippers can plan and allocate resources more effectively.
Messaging / Alerts
- Improved Customer Service: Shippers can provide timely and accurate updates on shipment status to their customers through messaging and alerts.
- Increased Visibility and Transparency: Shippers can receive real-time alerts on key shipment events and exceptions.
- Enhanced Efficiency: Receive alerts through multiple channels (API, email, SMS).
- Accurate Notifications: ShipMatrix uses proprietary algorithms and big data analytics to provide accurate alerts and notifications. Proactively manage exceptions and address issues as they arise.
- Predictive Delivery Information: Benefit from ShipMatrix's ability to predict delivery dates and provide delivery windows based on carrier shipment status and service commitments. Plan and allocate resources more effectively.
- Improved Carrier Performance: ShipMatrix's advanced analytics allows shippers to track and evaluate carrier on-time performance.
- Detailed Insights and Savings Opportunities: Optimize your shipping processes and reduce costs. Examples of avoidable cost reports include: address corrections, better packaging, and shipping ground over air.
- Expert Tracking System: Reliable and accurate tracking data.
- Big Data Analytics: Data mining, predictive analytics, pattern matching, forecasting, cluster analysis, and complex event processing.
- Customized Dashboards: Easy access to the reports and data most valuable to your shipping operation.
- Multi-Tenant Dashboard Reporting: Enables shippers to measure service performance, optimize operational performance, and reduce unnecessary expenses.
- Over 400 Pre-Built Reports: Reports include on-time performance, billed not shipped, delivery exceptions, address corrections, and so much more.
- Global View: ShipMatrix provides an aggregated, global view of shipping data, including multi-carrier, multi-mode, and multi-currency data for both shipment visibility and spend. This allows shippers to reduce costs, streamline operations, and gain a competitive advantage.
In-House Freight Payment Solutions
- Geocoding: Includes a self service portal for uncoded shipments.
- Invoice Reports: Shippers can pay their carriers, and 3PLs can invoice their customers.
- Streamline Invoicing Process: Gain access to financial APIs and reports, GL coding, freight bill processing, and rating solutions.
- Verification: ShipMatrix provides DIM weight and surcharge verification to give shippers the piece of mind that they are only paying what they are supposed to.
- Optimize Efficiency: Our customizable dashboards and standard reports provide a wealth of information to support transportation planning. Examples include service substitution, spend, controllable costs, contract negotiation, and improving carrier relationships.
- Reduce Costs: Compare different shipping options and make the best choice based on cost, service, and other factors.
- Industry Experts: ShipMatrix's team of industry experts brings decades of experience in transportation, logistics, and data analytics. Services include: service analysis, rate analysis, operational tune-ups, network planning, carrier negotiations, and more.
- Competitive Advantage: ShipMatrix has direct access to executives at major carriers such as FedEx, DHL, UPS, USPS, TNT, and regional carriers around the globe.