ShipMatrix Resource Center

As the economy evolves, so do the preferences and priorities of consumers when it comes to shipping small parcel shipments. ShipMatrix recently asked a question to delve into the minds of consumers and understand what truly matters to them in the realm of shipping. The results shed light on the shifting dynamics of consumer preferences and how businesses can adapt to meet these changing demands. For instance, consumers now exhibit less stringent demands for a two-day delivery model. They are increasingly open to a 3–5-day delivery window, provided it is clearly communicated in advance and remains a cost-effective option.

Parcel accessorial charges have a significant impact on shipping costs, especially for businesses relying on small parcel shipments. To gain further insights into this matter, we decided to conduct a survey with a focus on four frequently discussed Accessorial charges among shippers.

Small parcel shipping is a critical part of the supply chain for many businesses. Whether you’re shipping products to customers, sending samples to vendors, or returning items to suppliers, small parcel shipping is a vital part of your operations. A contingency plan is a set of steps that you can take in the event of an unexpected event that disrupts your shipping operations.