Picture by: geralt
Parcel Contingency Plans

Small parcel shipping is a critical part of the supply chain for many businesses. Whether you're shipping products to customers, sending samples to vendors, or returning items to suppliers, small parcel shipping is a vital part of your operations.

However, things don't always go according to plan. Carriers can experience delays, natural disasters can disrupt shipping routes, and other unforeseen events can occur. For this reason, it's important to have a contingency plan in place for your small parcel shipments.

A contingency plan is a set of steps that you can take in the event of an unexpected event that disrupts your shipping operations. Your contingency plan should include the following:

Identify your critical shipments

Not all shipments are created equal. Some shipments are more important than others. Your contingency plan should identify your critical shipments and prioritize them for shipping.

Identify alternative carriers

It's a good idea to have relationships with multiple carriers so that you have options if your primary carrier experiences a disruption.

Have a backup plan for shipping

If your primary shipping method is not available, you'll need to have a backup plan in place. This could include shipping via a different carrier, shipping by ground instead of air, or even shipping the product yourself.

Communicate with your customers

If your shipping plans are disrupted, it's important to communicate with your customers as soon as possible. Let them know about the delay and provide them with an estimated delivery date.  While proactive tracking services can be helpful in this regard, it is important to remember that personal interaction goes a long way in earning customers' trust and satisfaction.

By having a contingency plan in place, you can help to ensure that your small parcel shipments are delivered on time, even if unexpected events occur.

Here are some additional tips for creating a contingency plan for your small parcel shipments:

Review your plan regularly

Your shipping needs may change over time, so it's important to review your contingency plan regularly to make sure it's still up-to-date.

Test your plan

It's a good idea to test your contingency plan by running a mock disaster scenario. This will help you identify any potential gaps in your plan and make sure it's effective.

Get buy-in from your team

Your contingency plan will only be effective if everyone in your team is aware of it and knows what to do in the event of an unexpected event. Make sure to communicate your plan to your team and train them on how to implement it.

Document and maintain a contact list

Create and maintain a comprehensive contact list that includes key stakeholders, such as carriers, suppliers, and internal team members involved in the shipping process. This list should contain relevant contact information, including phone numbers and email addresses. Having this information readily available ensures quick and effective communication during times of contingency or disruptions, facilitating swift decision-making and resolution.

Establish monitoring and tracking systems

Implement monitoring and tracking systems that provide real-time visibility into your small parcel shipments. This enables you to proactively identify any potential issues or delays, allowing for prompt action and mitigation. Utilize technology and software solutions to enhance tracking capabilities and streamline the monitoring process for more efficient shipment management.

Establish clear communication channels with your suppliers and partners

In addition to communicating with your customers, it's essential to maintain open lines of communication with your suppliers and partners. This allows for effective coordination and timely adjustments in case of shipping disruptions, ensuring a smoother overall process.

Be Informed is the foundation to every successful contingency plan

Stay updated on industry trends and carrier information to prevent unexpected disruptions and ensure timely implementation of your contingency plan. By staying informed about industry news and tracking carrier updates, you can proactively adapt your shipping strategies as required. Maintaining a well-informed approach is essential in efficiently managing unforeseen events and maintaining the smooth flow of small parcel shipments.

By following these tips, you can create a contingency plan that will help you keep your small parcel shipments on track, even in the event of an unexpected event.

Take control of your shipping costs with ShipMatrix
Cookie Consent with Real Cookie Banner