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    • Visibility and Analytics
    • Parcel Invoice Auditing
    • Invoice Processing
    • Customer Experience
    • Carrier RFP Support
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    • SMx Cloud Services
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  • Solutions
    • Visibility and Analytics
    • Parcel Invoice Auditing
    • Invoice Processing
    • Customer Experience
    • Carrier RFP Support
    • Premium Reports
    • SMx Distribution Services
    • SMx Cloud Services
  • Applications
    • Enterprise
    • MyShipMatrix
    • Easy Track
    • SMx LTL TMS
  • Customers
  • News
    • Media Coverage
    • Press Releases
  • About Us
    • ShipMatrix Team
    • Careers
  • Resource Center

Visibility and Analytics

ShipMatrix's shipment visibility and analytical capabilities are unmatched in the industry. Make smarter, faster decisions to boost the performance of your parcel shipping operation.

Order Capture & Cleansing

ShipMatrix invoice processing applications support a wide variety of data formats

  • Multi Source Capture: Efficiently and accurately capture orders from multiple sources.
  • Reliable Benchmarking: ShipMatrix provides shippers the opportunity for reliable benchmarking and insightful analysis.
  • Improve Efficiency while Reducing Risk: Options to setup processes to refine and validate data. This ensures that the shipper has the accuracy and completeness of the captured data.

Tracking / Predictive ETA

  • Visibility and Transparency: Proactively manage exceptions and respond to delays or issues as they arise. With tracking capabilities, shippers can have real-time visibility into the status of their shipments.
  • Improved Customer Satisfaction: Customers appreciate transparency and being kept informed about the status of their packages. Provide accurate and timely information to customers about the status and ETA of their shipments.
  • Operational Efficiency: The ability to track shipments and receive proactive alerts for delays or issues helps shippers optimize their operations and reduce costs. 
  • Predictability and Planning: By using predictive ETA, shippers can plan and allocate resources more effectively.

Messaging / Alerts

  • Improved Customer Service: Shippers can provide timely and accurate updates on shipment status to their customers through messaging and alerts.
  • Increased Visibility and Transparency: Shippers can receive real-time alerts on key shipment events and exceptions.
  • Enhanced Efficiency: Receive alerts through multiple channels (API, email, SMS).
  • Accurate Notifications: ShipMatrix uses proprietary algorithms and big data analytics to provide accurate alerts and notifications. Proactively manage exceptions and address issues as they arise.
  • Predictive Delivery Information: Benefit from ShipMatrix's ability to predict delivery dates and provide delivery windows based on carrier shipment status and service commitments. Plan and allocate resources more effectively.

Advanced Analytics

  • Improved Carrier Performance: ShipMatrix's advanced analytics allows shippers to track and evaluate carrier on-time performance.
  • Detailed Insights and Savings Opportunities: Optimize your shipping processes and reduce costs. Examples of avoidable cost reports include: address corrections, better packaging, and shipping ground over air.
  • Expert Tracking System: Reliable and accurate tracking data.
  • Big Data Analytics: Data mining, predictive analytics, pattern matching, forecasting, cluster analysis, and complex event processing.

Dashboards

  • Customized Dashboards: Easy access to the reports and data most valuable to your shipping operation.
  • Multi-Tenant Dashboard Reporting: Enables shippers to measure service performance, optimize operational performance, and reduce unnecessary expenses.
  • Over 400 Pre-Built Reports: Reports include on-time performance, billed not shipped, delivery exceptions, address corrections, and so much more. 
  • Global View: ShipMatrix provides an aggregated, global view of shipping data, including multi-carrier, multi-mode, and multi-currency data for both shipment visibility and spend. This allows shippers to reduce costs, streamline operations, and gain a competitive advantage.

In-House Freight Payment Solutions

  • Geocoding: Includes a self service portal for uncoded shipments. 
  • Invoice Reports: Shippers can pay their carriers, and 3PLs can invoice their customers. 
  • Streamline Invoicing Process: Gain access to financial APIs and reports, GL coding, freight bill processing, and rating solutions.
  • Verification: ShipMatrix provides DIM weight and surcharge verification to give shippers the piece of mind that they are only paying what they are supposed to.

Transportation Planning

  • Optimize Efficiency:  Our customizable dashboards and standard reports provide a wealth of information to support transportation planning. Examples include service substitution, spend, controllable costs, contract negotiation, and improving carrier relationships. 
  • Reduce Costs:  Compare different shipping options and make the best choice based on cost, service, and other factors.
  • Industry Experts: ShipMatrix's team of industry experts brings decades of experience in transportation, logistics, and data analytics. Services include: service analysis, rate analysis, operational tune-ups, network planning, carrier negotiations, and more. 
  • Competitive Advantage:  ShipMatrix has direct access to executives at major carriers such as FedEx, DHL, UPS, USPS, TNT, and regional carriers around the globe.

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(724) 934 - 9400

SJ Consulting

Solutions

Visibility and Analytics

Invoice Auditing

Invoice Processing

Customer Experience

Carrier RFP Support

Premium Reports

SMx Distribution Services

SMx Cloud Services

Applications

Enterprise

MyShipMatrix

Easy Track

Customers

SMx News

Media Coverage

Press Releases

About Us

ShipMatrix Team

Careers

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MyShipMatrix
Rating Tool & Dashboard
Resource Center